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Arc - UAT APIv2 - Client Management

LOCATIONS

35 West Wacker Drive, Chicago, Illinois, 60601, United States

375 Hudson - 375 Hudson Street New York, New York 10014 United States

EMPLOYMENT TYPE

Full-time

Free Immediate Delivery

Company Description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth. Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

Job Description

We are currently seeking a full-time Account Director to help lead a renowned Spirit brand.

 

The ideal account person is a leader, someone with the tenacity, resourcefulness, business sense, pro-active curiosity, and cool-headedness to behave like the CEO of their account, brand or project. The account person is the only person in the agency who touches every aspect of a project in some way: from the relationship with the client, to the relationship with the team, from strategy to finance to creative to production. It is ultimately the role of an account person at any level to ensure that a project meets the client and agency’s ambitions to generate great, effective creative work, on time and on budget, and to motivate the team along the way.

Qualifications

● 6+ years of relatable experience in client service

● Entrepreneurial spirit with experience contributing to new business efforts and driving organic growth

● Demonstrated ability to lead cross-functional teams and run multiple projects at once with minimal oversight

● A solid understanding of business and marketing strategy

● Extremely diligent and organized

● Strong oral and written communication skills

● Strong social skills

● A passion for creativity

Responsibilities

The account director is the agency’s quarterback, able to create the conditions for the creative work to thrive. They have high emotional intelligence and can nurture junior team members as well as client relationships. The account director is expected to be:

 

● A business partner to the clients, using their deep knowledge and understanding of the clients’ business in order to create the best conditions for the right work to thrive, leading to the success and growth of both our partners and our agency.

● Able to manage internal teams (direct reports, colleagues, and seniors) with poise, clarity and integrity building followership across the board, navigating the BBH process effortlessly and are able to lean on the internal expertise available (across offices) to deliver outstanding creative solutions to a range of business problems.

● Fluent in all phases of the creative process from strategy, through creative to production and bring their expertise to bear at each stage, foreseeing issues before they arise and heading them off. Taking pressure off the team by tackling the difficult conversations and know when to raise for support is also part of their role.

● Keenly aware of the value BBH provides, which allows the agency to price our skills well and talk about BBH value convincingly.

● A natural entrepreneur with a hunter attitude, actively searching for new business opportunities within the marketing community, always on the hunt for growth while keeping their eyes out for client needs, and quickly translating these needs into a solution to grow the agency business.

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

 

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.  All your information will be kept confidential according to EEO guidelines.

 

Compensation Range: $<<min>> - $<<max>> <<pay frequency>>. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be <<date>>.

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